Matt was awesome. He made getting a loan a good experience. So Active Finance, you need more people like him, he was great. * * * * * (5 Stars)
“I have had numerous dealings with finance companies and NEVER have I had such an awesome experience until I dealt with Emma and the team at Active Finance. Emma cared like I was a member of her family, truly overwhelming. Genuine, helpful, efficient with my best interests at heart. Thank you so much
Thank you and Active Finance for the wonderful efficient service, understanding towards our plight.
I will refer whoever else is in a dire situation to Active finance
Happy holidays to you and your family! Thank you!
Sorry for the tears,they are tears of happiness, I know it’s your job but I also know people like you who are prepared to help people like us that have had financial issues in the past are what keeps people like myself believe there are still caring people in this world
I will pass your details onto anyone who wants to get a loan and will fully praise your work ethics and friendly personality
Hope only good things come to you in the future
Just wanted to Thank you so much Lina for saving my life payments showed up this morning, such a massive relief is now lifted off my shoulders! And I can’t thank you enough for your patience with me, taking the time to listen but especially understanding my circumstances and above all EXCELLENT customer service!!!
Whether this loan would have been approved or not I would’ve still sent this email, because you deserve it! I also deal with customers and know sometimes the role can be quiet challenging and also know that people don’t give THANKS when its due as much as they b*#%! And complain lol
Please also pass my gratitude and appreciation of your awesome work to your Manager, hopefully you get a little bonus this Christmas and thank them for hiring such a professional person who absolutely exudes excellence in customer service!!! People like you are rare in the industry and I hope your Manager knows that.
It was a pleasure working with you and I wish you all the very best!!
Hi Emma thank you so so so much for all you have done for me, you have gone way over the top to help me! I am just extremely grateful for every thing you have done. So at this very second My Family are giving you a huge cyber hug!!!!
I would like to say a big thank you to Mark at Active Finance, he made this process so easy and stress free, excellent customer service. Even congratulated us on our new baby, just simple comments like that make you feel like a valued customer. He gave us the best advice and support to help us get approved. So happy this has made our life so much easier. Thank god for Mark!!!.
“I’d like to express my great appreciation towards the professionalism, diligence and dedication demonstrated by Miss Kerianne Breeze towards my Personal Loan application.
This was the most easiest, hassle free loan application process ever I’ve come across. Active finance’s website makes things even more easy
to upload your application documents and the time taken for processing cuts down drastically.
Thank you so much Kerianne once again for the quick turnaround time and always keeping me informed”
Hi Cher, I can’t thank you enough for all your help with this, I’m so excited to surprise my mum with some money for her holiday as well
as pay of my existing short term loans – and having my car insured was just a bonus! Thank you so much again Cher and the team at Active Finance, have a lovely weekend.
THANK YOU MARK! Having NO experience with loans I was declined first by my bank then two other finance companies, because I didn’t meet their “lending criteria”. I felt like some sort of scum no one would ever deal with…. Until Active! Thank you for your all your help, because of your top customer service I now know the only people to call or recommend should this assistance ever be required again. With mountains of gratitude THANK YOU ACTIVE FINANCE!
Hi Mark, Thanks for letting me know and thanks again for being so easy to deal with, You and Active Finance have absolutely made this a stress free process! Hope you have a great easter break! Kindest regards, Tarryn
Good morning Kerianne,
Thank you so much for all your assistance Kerianne with this loan, I will be able to finally breathe again each month as I felt like I was
drowning and had nothing to look forward to when I got my salary. Active Finance will always be my favourite Loans People
Thanks so much
Hey Mark, Thank you for your prompt an efficient service in meeting my needs at a time when I needed it the most. Also, my compliments to Colin and your colleagues for their support in the processing of my loan application. Now I can travel to Australia and meet my family members financially stress free, thanks to all of you at Active Finance. I wish you and your colleagues Happy Easter next weekend as I leave just after Easter for 10 days in Brisbane. Thanks again for everything!
Hi Cher, Thank you so much for your and Craig’s help with getting our finances sorted. It is truly appreciated. We have had confirmation that they have been paid in full. Once again thanks for the Active Finance Team. Kind regards, Penisoni and Onita
Just wanted to say a huge thank you to Matt and the team at Active Finance for helping me with my loan recently.
I haven’t had the best history financially, and you made the paper work, pre approval and processing so easy.
Have since recommended Active Finance to friends and family, and am so super happy with my new car!
Will definitely be using the company again after such friendly and professional customer service from Matt, and the call centre.
Thanks so much guys, best start to 2016!
I really found you guys at Active Finance to lovely to deal with, so friendly and helpful and I really appreciate it. I was so impressed by your customer service from both you and Colin and I would happily recommend you to family and friends. Thanks so much for all of your help!
Mark and Collin, Thank you both so much for helping me with this loan. This is a big help for me and my family during this time of sadness. I am so grateful and impressed at the fast service and I did have a giggle with Collin during the application process he is one funny guy. I Love it. Thank you Active finance and Thank you Mark again for all your hard work processing my loan. Very happy and Grateful customer I am
Thank you so much Mark! It has been a pleasure dealing with you and I’m very grateful for your service and support.
Colin was brilliant..patient and kind. I highly recommend him. He always took the time to communicate and help out best he could. Thank you
I would like to thank Caroline and Active finance – they were very approachable, friendly and didn’t make me feel “embarrassed or judged” the process was easy and clear and I got the help I required with no complications. Thanks for your help. Sau, Auckland.
Dear Colin ,
I would like to let you know that I deeply appreciate your work in getting our finance back on track and giving us the opportunity to start a clean slate.
I am very happy with my dealing’s with Kerianne and Active Finance loans .I am one very happy man and am enjoying my new car. You exceed my expectation’s and have delivered a very good service that I would recommend to my friends that would be looking for a loan. Colin was also very easy to deal with and explained everything very clearly. I look forward to dealing with you and Active Finance again in the future. Thanks Kerianne for all your help.
Hi Colin, You made things so easy when I was about to give up on the option of ever financing a vehicle the experience was stress and hassle free and I feel like you done all the leg work for me. Going that extra mile just to help me out in getting finance not only that but personally going out of your way to meet me even though you had to drive for an hour I feel its not every day you have someone do that so I am very appreciative of that, and would highly recommend you as the go to person if anyone out there was to ever get financed again. Thank you so much Colin for all your hard efforts you done for me and my family I would definitely recommend and come back again Thanks
Hi Mark, You’re brilliant. Your service has been impeccable and made this stressful time very easy, such great service!
Kia Ora Colin
I just wanted to thank you for all your help getting me back on track with my finances. Your customer service has been outstanding, you have made something that should have been really stressful for me, stress free.. I am going to enjoy these last two weeks before my wedding now J and the icing on the cake is that I now have no bad credit .
You’re the man!!
Thanks very much for your time and getting this loan sorted for us, probably didn’t help we were out of town for those days but we’ve made it happen and we can’t wait to get our new vehicle. We certainly would have no hesitations in dealing with you again in the future. Once again thanks very much,
Les and Becks
Hi Mark, You have been an awesome person to deal with and it make things a lot easier for me at this time. Thank you for your warm and friendly nature and customer service. I have no hesitation to recommend you to my network, families and friends. Thank you so much appreciate your service very much.
Hi Kerianne, You were awesome to deal with. I was a difficult customer but you were very patient with me and helped me through it all!! So I am very thankful and
should I need another loan I would not hesitate to use you again. You were fast and easy to deal with, not like other companies I have dealt with before.
Thanks Kerianne I wish I could send you a box of chocolates just to say thank you for helping me you have been a very helpful person and I just want to thank you you have been honestly very helpful without you I wouldn’t be able to have a good Christmas and i’ll look up where your office is and ill try and sort something out just for you thou
Thank you once again. You had made my first loan experience an ‘easy and not so scary’ process. Im so happy I saw Active Finance pop up on Google. Meeting Colin today was awesome as he made me feel like I just wasn’t another customer coming in for a loan. Will definitely be recommending you guys to family and friends.
Hope you all have a safe and joyous Christmas and a Happy New Year
I would like to thank Matt for all his help with getting my loan. I would tell everyone to go through Active Finance for a loan!!
Great help and will be back if I ever need another one
Thank you heaps – Chris
Both my husband and I found the service received from Caroline at Active Finance was wonderful.
Caroline was very prompt in her responses; polite and very professional. She assisted in making this overall process fast and efficient and we are grateful for this customer experience.
Thank you so much Mark massive thank you dealing with you its been great catch you on the next loan lol you have a great day
Thank you! Very happy client here. You are great and efficient as always!
In terms of service I was really surprised at how much Colin and Active wanted the best deal for me. Was I going to get a beneficial result firstly and secondly
how much they could help me. I was hugely impressed at the “can do” attitude with tailoring a loan format that worked for me as well as a mobile service that
allowed me to continue at my job without having to take time off to sign documents.
We, my wife and I had approached the major banks and other lending institutions for a consolidated loan, and though they offered sympathy they turned us down.
Through the internet we found Active Finance Loans. You treated us with respect and kindness from our first conversation on the phone and we are both so very grateful that you were able to guide us through a straight forward and painless process in such a short period of time.
Your patience and empathy in securing the consolidated loan for us alleviated much stress and allows us to manage our finances without burden, stress and toward rebuilding our credit rating again.
We both have no hesitation in recommending your Finance company to anyone who ever finds themselves in the same situation as us.
Colin provided excellent service going the extra mile to arrange a loan for me, an applicant who was not an an easy to place risk. Colin succeeded where I had given up – Roy, Auckland.
I would like too thank the team at active finance especially Colin he done a superb job handling my loan and getting it sorted quicksmart and I thankyou very much for all your help I would highly recommend active finance for any financial assistance they go beyond and above too help was a very good experience will deffinatly be a returning customer in the future! five stars!
Colin has been absolutely awesome, putting up with my constant phone calling and keeping up with me changing my mind alot. I will not deal with anyone else in the future!! Highly recommened Colin and active finance to everyone, he really went above and beyond. Thank you soooo much!!
From my first phone call with Colin working with active finance has been such a good easy straight forward experience.
Everyone is always happy when they are answering the phone and always willing to help. Colin was just amazing he went over and above what any other company
did or even what i would have expected them to. We will be returning customers. I have already started telling everyone I know. The interest rates are
extremely competitive and make them top of the list for us. Great work Active finance
“I had an extremely pleasant experience dealing with Colin, such an efficient and pain free progress. I would definitely use Active Finance again, and I would like to thank Colin for making the whole experience a great one”
Awesome Mark. Thank you very much for your hard work in making our loan happen. I will definitely be coming back to you in the future and highly recommending Active Finance to others.
As soon as Kerianne received my application, she made contact immediately and started the loan process. The application was received, approved and documents forwarded for signing promptly. The ease with which Kerianne dealt with the loan process and all enquiries from me was awesome and I would definitely recommend her and Active Finance to any future lenders. Your friendly and helpful manner made the whole process go smoothly. Thank you.
You’re the best….I want to thank you for the outstanding services you have provided for me which helped me in sorting out my finance.
I have been struggling for the past few years, paying multiple bills….but Craig, made it so easy to get it all sorted…he went over and above my expectation by being quick to come back to me with
a responses which I was speechless.
Thanking you for your outstanding services.
A big thanks to Cher for all her time and help. My online application was answered the same evening that it was sent, despite it being after office hours. Throughout the application and approval process I could contact Cher both through the day and it seemed most evenings. (handy when your working)
My loan with Active had been approved before another company to whom I applied at the same time had even acknowledged receipt of an application.
I got to choose how much to pay back and over what period, which made budgeting for the loan a lot easier.
The interest rate I was given was 6% lower than our last finance company and 5% lower than my high street bank could offer.
Couldnt be happier with both the loan and the service. Thanks again Cher. Your a legend!!
“I am a repeat customer and will continue to come back because your entire process is so quick and easy!
Cher is a star! Not only is she super friendly to deal with, but is always available and goes above and beyond. I had my loan approved ridiculously fast!!
Thanks Active Finance you guys are the best!”
A very happy customer, Caisha
My experience with Active Finance has been a pleasurable one, I have not financed a vehicle before and found Craig Johnson extremely helpful and informative. I had an idea of what I wanted and how much I wanted to borrow and Craig made it so easy to get it all sorted. He went over and above my expectations by being quick to come back to me with responses to my queries he even got back to me on his day off! I am very happy with my new vehicle and the terms that all fit in with my budget.
I would recommend Active Finance to anyone looking for a reliable trustworthy finance company where you get treated like a person and not a number.
Hi Craig & Mark,
THANK YOU SO MUCH for your help on helping me get finance for my special day. Applied for finance with little hope that we would get approved due too out crediting rating. The service we received was very outstanding & did not judge us due to our bad credit, was such a quick & easy process. Will definitely be referring Active Finance too my family & friends. Keep up the good work& hope to work more with your company in the future.
My loan process through active finance was very quick. I had the pleasure of working with Kerianne and Colin and both of them were an absolute pleasure to deal with. They were positive throughout the whole process and made the whole thing easy for us. I would highly recommend this service. The best thing about the process is that you can do most of it online. Thanks again for your top service Kerianne and Colin we really appreciate it. I most definitely will recommend your service to any friends and family in need. Thanks again Lisa and John
I applied for a personal unsecured loan with very little expectation of getting a positive outcome due to a poor credit history, however to my amazement i was approved within 24 hours of my application. Thanks to Caroline and Active finance for their fast service I was able to purchase something that I really hold dear to my heart and that I will treasure forever.
So thank you so much Caroline and Active finance for looking past my credit history and giving me a second chance.
I can say thank you countless times but it will never be enough…… I’m clear of all my debts and finally get to do more work on my house that I no longer owe arrears on.. Thank you for all you hard work and help.. Your the greatest..
I have been dealing Cher from Active Finance and I have thoroughly enjoyed the experienced. I have talked to a few different companies and brokers to apply for a loan, only to find a faceless system that felt fake. Cher and Active Finance brought a far more human and personal approach to my application that I really liked. Being in Sales myself I think that it is important that a small rapport is built with each customer, it is of coarse how we achieve repeat business and such glowing references like this one. I could not be more happy with how everything went and the constant communication. A last special mention to Cher would be that I was impressed to hear her working, when she was clearly sounded under the weather and I think she will – if not already become a big asset to the Active Finance team.
Thanks again to Cher and the team of Active Finance
“I applied with little expectation of getting a positive response. To my amazement not only did i get approved within 24 hours, i was able to purchase a vehicle that i really wanted rather than one to just get around. The team were so easy to deal with that the whole process was quick and stressless. the communication level was of a high standard and the easy going nature of the staff made applying for a loan an absolute delight. Believe me i have never said that about any finance company in my life! Lol. Thank you guys you have helped us turn a dream into reality.”
Kerianne i just want to say that your level of customer service was amazing. It was an absolute pleasure dealing with you and even when i came in to sign the papers (apart from feeling like an elf lol) i dont know his name but he made feel very comfortable and i enjoyed joking around with him. Great people that form a great team that give the best service ive come across in years. A++++++
I was in a stressful situation and miscalculated some expenses. The 1st person who initially came to my mind was Colin as I had dealt with him previously
so I called Active Finance and was greeted by yourself. You managed to sort out my issue within 10mins of the phone call and put my mind at ease with getting the process started. You continuously kept me updated and advised the simple steps I had to follow
from start to finish and it eventuated in a positive outcome and a very relieved/stress free mother! The service you and Kerianne provided was fantastic and nothing seemed to be a problem – it was the easiest and fastest loan application process I have ever
encountered and would definitely recommend your service to anyone.
It was also great to meet up with Colin again, he still looks good and the same boisterous person I last saw 4 years
We recently applied for finance through your company to purchase a boat and had the pleasure of dealing with Colin. I thought it was going to be an extremely scary process with lots of opinions and judgements made on past choices. But no, what an absolute pleasure to deal with. This man rocked ! He went out of his way to help us, explain everything and even to get documents signed. This has been a huge dream for us and one we were knuckling down to save for and had made a start, but when the perfect vessel came along we knew we could not let it go. In all honestly, I have never ever dealt with anyone so amazing, super friendly and with a great sense of humour. Thanks for helping our family to achieve a dream sooner rather than later. It is an awesome feeling and all made possible by your company and of course, Colin with his helpful, friendly service. Thanks so much !!!!
Very happy with the way Kerianne handled my application it was very fast and efficient. It was approved within the day. I appreciated the fact that you’ve picked up the discrepancy that my insurance company has put on my car’s policy. Very service oriented and thorough in terms of explaining the terms and condition of the loan contract.
The experience I had dealing with you was so amazing. You gave me what i need to get ahead in life and I will never forget it! Everything was effortless and done really quickly. Thanks again for all your help and i will be definitely be using you again!
I found dealing with you extremely pleasant, very helpful, I am very happy with how fast things was process and very quick to pay out. The customer service was excellant and very helpful. A big thank you to you all at Active Finance for you help.
“Great personal service. Easy and efficient”
Once again thank you for all your hard work. You have made my first experience with Active Finance simple and easy. I definitely will be recommending your company to my family and friends. You have been a delight to work with
Omg thank you so much for putting up with my shinanagins! Honestly you’ve probably had so much on your plate without having me ringing and emailing u heaps of stuff!
You have been more then helpful and far exceeded my expectations of the company but you sure have made this process a lot easier for me then other finance company’s!
Hopefully it does go through and we can both have a merry Xmas and happy New Years
Once again thank you so much for all your help Cher! Easy 100 out of 10
The loan process was fast and efficient! I was beyond impressed with how speedy it all went.
Your service was friendly and any requests i inquired was quickly responded to.
You dont know how much of a relief it was to be approved!
Yes i will be useing your services again
Cher was very friendly and professional in my dealings with her and the Active Finance team.She managed to process and complete my application after a thorough procedure which I was made fully aware of.I received excellent service and would recommend their services to anybody seeking similar kind of help.
Your service was great. Very quick and hassle free.
Found the whole process excellent and it did exceed our expectations.
Customer Services was very friendly and instructions were precise and clear-cut.
Thank you for your email. To be honest, we cannot thank you enough for what you done. And we cannot explain how happy we are that you helped with some of our debts especially our accounts with Baycorp
I found it was very efficient and well set out, great support team, easy to deal with and I will definitely recommend others to go through you guys
Thank you Cher for making my loan application straight forward and seamless, along with Colin
Picked up the car last night and loving it
I believe I got a really good buy its immaculate low kms also a car that suitable for my needs
Keep me going for ten more years I hope.
Hi Colin, “Thank you so very much for all your help in getting my loan approved and paid out in such a short time… You were prompt, organized, thorough & professional, as well as kind & friendly which made all of the difference in my interactions with you. I put my trust in you and you most definitely came through for me. Thank you for your patience answering all of my questions through email & phone calls… you were always available to take my calls which made things so much easier… Best thing was, is that you treated my application as priority, best Finance company I have dealt with in a long time… You stand above the rest, hats off to you!!”. Thank you once again.
This finance company is the best by far in services that I have known in New Zealand. They have been there like Caroline in the darkest days of my family life. They stick with us giving us hope and providing a new beginnings to start with. They are more than a business company … but a team of professionals with to much understanding and care in the community as they have the biggest heart any person can have in this ever changing world!
I have never encountered any finance company that is so very easy to deal with online and through the phone and with next day payout. Julia is so lovely and has got great customer service skills. Will happily use Active Finance again
I would like to thank Colin from Active Finance Manukau who managed my loan process, which was fast and efficient, as really awesome guy to deal with. I came all the way from Whangarei within an hour of being on site I drove away in my black XR6. Thank you so much Colin from Active Finance. looking forward to dealing with you again in the near future
From the first conversation with Colin he had a friendly manner right to the signing of the documents. Fantastic customer service and highly recommend to everyone wanting a hassle free loan. Excellent repayments to suit each persons requirements. With that great service I’d like to hope that the staff are looked after as well as the customers
Caroline has been awesome and has made my experience in getting a personal loan hassle free. I couldn’t recommend her and Active Finance highly enough. Very easy to deal with
Active Finance was a pleasure to deal with! From the first initial phone call right through to the end of my meeting. i was kept in the loop on what was happening and what I needed to do and provide. Thanks to the team for making the process easy and hassle free! Would highly recommend
I was over the moon that Colin did his best to help me with everything I didn’t know about financing and he went out of his way to make things easy and fast
I am writing this to confirm my experience in getting my vehicle finance organised by Matt. I found his service outstanding, he bent over backwards to get things sorted for me and although I has issues due to living rurally and not getting very good courier service, Matt did his absolute best to get things organised for me very quickly. As soon as I sent everything back, Matt communicated with the vendor representative and I was able to get things sorted much sooner than expected. Thank you so very much Matt for all of your help. i love my car and I am very grateful for your wonderful service.
Lee and I cannot sing your praises enough. Thank you for your assistance, your professional manner, for listening and understanding our position when applying. We are so appreciative to you and your team for being so down to earth, non judgmental about circumstances, for advocationg on our behalf above and beyond the normal call of duty. We would highly recommend Active Finance for the ‘Finance Team Award 2014’ if there was one. Thank you again.
A huge THANKS to the team at AFL, especially Kerianne and the rep that met me in the city only minutes away from my work place. Kerianne was nice enough to arrange this meeting in the CBD. Communication was clear, process was very efficient and the staff are very approachable. Trusted company with great staff.
THANKS AGAIN!!! 10/10 for great service
Colin was excellent. The service was quick and prompt. I found the website online and the application took no time at all. Colin called me back in 5 mins and the loan was approved the same day. i would highly recommend Active Finance and Colin as finance manager
I highly recommend Active Finance. The response to my online enquiry was prompt and efficient. Carolines customer service was excellent and exceeded my expectations of loan providers. She actually wanted to help me. She was customer focused and went the extra mile to ensure that the outcome was positive!. Awesome service. I would definitely come back to this company for any future finance requirements
Fast and efficient service. Dealing with Colin was a great experience. Highly recommend Colin, Active finance, and the Team
Colin is the Man. Best service eva!
Thank you so very much for all your help in getting my loan approved and paid out in such a short time…You were prompt, organised, thorough, and professional, as well as kind and friendly which made all the difference in my interactions with you. I put my trust in you and you most definitely came through for me. Thank you for your patience answering all of my questions through email and phone calls….you were always available to take my calls which made things so much easier. Best thing was, is that you treated my application as priority, best finance company I have dealt with in a long time….You stand above the rest, hats off to you!! Thank you once again
Kerianne was an absolute treat to deal with, she made everything completely hassle free and went to great deals to get me the best suited finance option for me. I really would recommend Active Finance to anyone
Nice friendly service
Thanks so much for all your help getting my loan sorted. You made everything such an easy process and I really appreciate it.
Thanks again – Teresa
I have had the most wonderful experience in dealing with you. It was fast and easy. Everyone involved in the process was friendly and helpful. Thanks for making my dream a reality
Active Finance were very helpful with any questions we had…….
It was great experience and I am very happy with the loan ..I got my loan in a day and the customer service was great ..
you guys help me in my bad time ..it mean a lot to me ….
After searching for a suitable loan provider, I came across Active Finance and spoke with Caroline. Caroline worked with me to come up with an agreement that best suited my needs. The outcome was very favourable and actually exceeded my expectations. I would definitely recommend Active Finance to anyone looking for personal service by friendly staff who care about your circumstances and are willing to do what it takes to ensure the best possible outcome
I would like to take the time to thank Kerianne for her help in getting me into my new car. My experience was smooth, fast, and efficient, there were no issues at all considering I had credit issues, Kerianne still managed to get me approved for finance. In future I will recommend Active Finance to all who are in need of financial help
I would definitely recommend people who are looking to finance to go through Active Finance I found Julia very helpful, friendly and made the loan process very easy. My payments are very affordable which was great. I will be definitely be looking at Active Finance again if i need a new loan in the future. Thanks again.
I haven’t had finance often, but found Craig to be easy to talk to, helpful and good to communicate with.
I would recommend Active Finance to others. I would use them again myself.
I found my experience with Craig and Active Finance very pleasant, easy and fast. It helped me to settle some old debts and also to fix my car. Thank you for helping me in a time of need with no hassles and without judgement. I would be happy to go through your company again in future
I would 100% recommend Active Finance. I used Active Finance to get the car I wanted and without any problems I was approved and payments were VERY affordable. HIGHLY recommend. Fantastic staff that go out of their way and always very helpful. Should I need another loan, I will definitely be back. Thanks heaps.
Just would like to thank you so much for your service that you provided me in getting this loan!! Were very helpful, efficient which made the loan process so much easier. Also like to thank the staff of Active finance too the lovely man that came in and saw me to sign the documents was awesome and very clear that’s what you need more of!! I will definitely go back to active finance as they have awesome service, Great staff and the repayments are so easy to pay back to. This company really meets your needs.
Thank you so much for your help with everything. Your service was friendly and efficient and the only hold ups were from my end of the operation. I would highly recommend your services. Amazing work! Thank you Nisa
“A big shout out to Craig and Matt. You guys provide service with a smile.
The process was incredibly fast and easy and before you know it, you’re on the road enjoying the car. Thank you so much for your service and time. I would definitely recommend them to anyone”
..Thank you so much for helping me out with my mum’s funeral, I couldn’t do much if it wasn’t for you. I really appreciate your support. Have a blessed day.
Kerianne, I am writing again to express my sincere and hearty gratitude and appreciation for your kind help in processing my loan so quickly. I wish to commend you highly for the professional and efficient manner in which you handled my application from the very first telephone call. You are surely a people-person and one who is very much in touch with people’s feelings and understands people’s needs. You are indeed an invaluable asset for the company and a true ambassador too. With thanks. Milo
Thankyou so much for your all help. It was fast and the service was amazing. I would just like to thank you Matt and Colin – you made the process so easy and you were both just awesome to deal with. Hard to find great service these days.
To Matt and the rest of the team at active finance. AMAZING is all I can say. thank you for the fantastic service from Matt it was so nice to have someone working so hard to help and be totally on my side. you have truly made a huge difference and I really appreciate everything you did to make the process as quick and painless as possible. hope you have a happy and safe Christmas
I have been dealing with Active Finance now for a couple of years.
When I first went to apply for the loan I was feeling very vulnerable and unsure.However from the moment I entered the building until conclusion I have found that Matt and the team were “Fantastic”
Made me feel welcome and warm, did not treat me with any disregard, and made me feel that I was important no matter what.
Then when I had to show them my rather messy, dirty car that I was using as security, not a word was said, I am quite sure they would have liked to.
I have used these guys ever since, nothing is too much trouble and I would recommend them in fact I have.
“Great service, quick turnaround and money was in my account the same day as the loan documents were signed. Would recommend and use again”
First of all Matt, thank you so much for all your help and support to both my parents and I.
Your went beyond to help us, and you understood our situation without making us feel disgarded. We had such a difficult time trying to sort something out with Westpac as this is my parents main bank, however, everytime we tried we seem to get a push back.
After speaking with my parents, I encouraged them to see if you can help us. The process seemed so easy and efficiant each time I spoke with you. I had everything you needed and the best part was that we didn’t have to drive down to the office with the original documents, yet everything was scanned and sent through via E-mail which really convinnient both to my parents and I. The most amazing thing was that you managed to get me involved with consolidating my debts, and because I have just recently got married you made thing much more flexible and easy for me to do. Not only you resolved my parents situation, but you also helped me as well to start fresh. You deliever professional and prompt service and I will recommend this to anyone and everyone else who is struggling to get through their debts. My parents also send through their kindest regards as you have made them stress-free and they say “now we can live normal lives and not worry about debts”.
The best thing I have experienced with the whole process is that collating the information and ID required was easy and suited all of us. The repayments to the loan is brilliant and the whole process aswell. Overall, the whole process of setting up the loan was so simple, fast and very professional. You showed willingness to help us and gave us other alternatives to help us with our application and made everything seem so effortless. I recommend you get a bonus better yet a pay rise for the amount of work and effort you show to your customers. Thanks again for your remarkable service, and also a great job well done to the other guy aswell for explainning the documents word for word while you were away.
Thanks again, and keep up the great work you do.
Thank you so much for the help I’ve received in topping up my loan.
It’s easy, quick and most importantly stress free.
One of the best service I’ve received and it was all done on email.
To top it off I’ve dealt with the same person at different times but I get the same great service both times.
I would like to say a HUGE thanks to AFL. You have made the process from signing docs, to getting my new family car a breeze. It was like I clicked my fingers and there it was within a matter of a few days. Helpful, smiley and friendly team, with a great customer experience, what more could you ask for. Thanks again AFL, you’re the best
Thanks for the Loan, I felt really look after and they were there to help me all the way, used them once and about to use them again, excellent service and people, highly recommend giving them a call. Hayden
Thanks Craig for the great advice & service, extremely professional & helpful team.
Best finance company I have dealt with in a long time fast efficient and very friendly I’d like to thank the team for helping me get to where I am. My debt consolidation has really helped me get to where I want to me financially faster then expected.
Thank you so much Active Finance (Craig) for helping me in my time of need you guys are awesome! I had an absolute great holiday thanks to the outstanding service of your crew helping me out financially! Active Finance Rocks!
Very polite people, lovely to deal with, and the rates weren’t bad either!!! always a bonus. Would use again definitely.
Thanks for the loan craig i am now driving my dream car xr6t ill be back great service
Hi AFL a big Hi Five to you all great service with a smile i may add! Big ups to having a better rate than my bank! My bills are now consolidated you have one very very happy customer a big thanks to the whole team!
I recently purchased a car through City Motor Group and have been dealing with Matt at Active Finance for vehicle finance. I would just like to say a hug thank you for the fast , prompt service. We were communicating via e-mail and Matt was always very friendly and his responses were always very quick. I then had Craig come out to my job so that I could sign the loan documents which saved me a lot of time as I then didn’t need to organise time off to travel to them. Very friendly , prompt service. Thanks Active Finance for a job well done
Dear Matt and the Active Finance team, WOW!!! I am so impressed with the services I received while dealing with you! I applied for a loan and in ONE day I had an approval! It was such an easy process, and you were super helpful! I will be only too happy to recommend your fantastic company! Again a HUGE Thank you!
I found Active Finance a pleasure to work with, they were prompt in responding, pleasurable to communicate with. They also worked with me
to help out with what I needed.. I would highly recommend them..
Hi Craig, I am really impressed with your dedication towards the service you provided us for the car lend. We really appreciate the follow ups and dedication in the last week as if it wasn’t for your follow ups our insurance company would have never been able to action this promptly. I am very glad to say that I have never found such service with any other firm and would definitely recommend you to families and friends. I am really thankful to you and your whole Team at Active Finance for all your efforts with getting this approved.
Hi Kerianne, My new car is awesome and I was really happy with the loan you guys arranged for me, very kind staff there. Thank you
I would like to thank you for your incredible services. You have helped me with one of my dreams which was to provide a safe vehicle for my family. The service that you provide is exceptional! The people were very helpful and kind and they were able to understand my needs and help me through the process. The application for the loan was easy to understand and the process to receive the loan was quick and simple. Thank you for caring and being that financial support that I needed. I definitely feel that your service will be helpful to anyone who needs financial assistance especially when you need the loan immediately. Thank you.
In my dealing with kerianne. I found her to be friendly helpful and committed to making sure my experience was satisfying, and I purchased what I needed with no hassles. I would recommend her service to anyone purchasing any vehicle from her. Yours faithfully
My experience with Active was a great pleasure, they helped me with finance and even though I thought I couldn’t afford it, they worked out payments for me that was very affordable. With great customer service and fast responses I highly recommend using Active finance for your lending needs.
The service I get from you is always superb! Super friendly, prompt and you never fail to communicate with me right up to the point of the funds being in my account!! I have nothing but positive feedback for you Matt and your team! Thank you!!!
Hi Colin, thank you I’ve got the new car now and just wanted to say that I really appreciate all your help thanks….
With a slightly marred credit history I was expecting to be penalized with heavy interest rates every time but I have used Active Finance as my broker for my last 3 cars and time and time again they really have gone the extra distance and come through for me, and always managed to get me a great deal. The guys treat every case on its on merits and that really makes the difference. Many thanks for all your efforts, you have really done an outstanding job negotiating on my behalf, I can’t praise or thank you enough, highly recommended!! All the best
I just want to say – THANK YOU so much for making everything so easy. After just a few hours and just within a day, I received confirmation of the approval. Where I would have to wait for another week to be able to come and sign the docs, you made it super easy for me to email the docs through. I was definitely impressed with the services received, it was quick, easy and definitely hassle-free. I will truly recommend you to all my friends and colleague. In all the times I’ve had to deal with your company, everything has been very quick and easy, no fuss – what a great service! I just want to genuinely thank you for everything. Keep up the good work team!
Active Finance really helped me out of a rut, I wanted to purchase a new car but due to past mistakes I didn’t have a great credit history. But Active Finance came along and really helped me out of a gloomy situation and I was able to purchase the car I wanted with payments that suited my financial situation. Thanks Active Finance
Hi Kerianne, Thank you so much for your help it’s been great! I hope to get all my repairs done tomorrow. Thank you for making this process easy for me as well